The stakes. Non-compliance with the Healthy Homes Standards carries fines of up to $7,200 per breach. "He seemed legit" is not a defence at the Tenancy Tribunal, and most landlord insurance policies exclude claims involving unlicensed or uninsured contractors.

The five standards

The work, the trade, the register

Each standard requires a tradesperson qualified for that specific work. TrustPoint tracks the right credential against each one, verified at the source before the job is dispatched.

Standard	Required trade	Verified against
Heating	Registered electrician, or gasfitter for gas heating	EWRB · PGDB
Ventilation	Registered electrician, licensed plumber where required	EWRB · PGDB
Moisture & drainage	Licensed drainlayer	PGDB
Draught stopping	LBP where it is restricted building work	MBIE LBP
Insulation	Certified installer, LBP for structural work	MBIE LBP

Public liability, every time

Beyond the trade qualification, every contractor you send to a property should hold current public liability insurance. TrustPoint tracks it and alerts both you and them before it lapses.

Commercial property too

Healthy Homes applies to residential tenancies, but commercial maintenance carries the same duty of care under HSWA. The contractor you send to a commercial building must be just as verifiable, and TrustPoint treats both the same way.

See TrustPoint for property, or get access and verify your trades before the next job goes out.

Reference: Residential Tenancies Act 1986 and the Healthy Homes Standards. TrustPoint is a record-keeping tool and does not provide legal advice.

Healthy Homes work needs qualified, registered trades.

The work, the trade, the register

Public liability, every time

Commercial property too

Prove the work was done by someone qualified to do it.