Every contractor you send to a property is your duty under HSWA, residential or commercial. TrustPoint confirms they are registered, insured and current, and records that you checked, before the booking ever goes out.
A tenant complains. An insurer asks. A tribunal wants to know who you sent. Can you show the contractor was qualified and insured on the day they turned up?
A folder of certificates from eighteen months ago will not answer that. Most owners and managers are relying on goodwill and a vague memory of having checked once.
TrustPoint keeps every contractor’s status live and on record. Before dispatch you know they are ready. Afterwards you can prove it, to the day.
Before you send anyone to any property, their compliance status is in front of you: Ready, At Risk, Restricted, or Blocked. You know before you book, not after they have arrived.
The system chases your trades at 30, 14 and 7 days before any document lapses, and tells you if they do not act. No manual diary, no surprises on the day.
Electrical, plumbing, gas and building credentials checked live against the EWRB, PGDB and MBIE LBP registers, not taken on trust from a PDF. A cancelled or expired registration is caught before dispatch.
NZBN and Insolvency Register cross-checks run automatically, so you are not sending work to a firm quietly in financial distress, the kind that has often let its insurance quietly lapse too.
Every approval, alert and action is written to an append-only record. If a tribunal, insurer or WorkSafe ever challenges it, the evidence is verifiable and unchanged from the day it was made.
In force for every private rental in New Zealand since 1 July 2024. Heating, ventilation, moisture, drainage and draught stopping each call for specific registered trades. TrustPoint tracks the right credential against each standard, so you can prove the work was done by someone qualified to do it. Commercial maintenance carries the same HSWA duty of care, even where Healthy Homes does not apply.
Document scanning reads expiry dates automatically. You set which types each contractor must hold.
Free founding access. No credit card. The record is yours from day one.
Register as a property manager How it maps to HSWA